AI sales agent for UAE online stores

Meet your AI employee. It sells while you sleep.

Nodi is an AI sales agent that answers every customer on WhatsApp, Instagram, Facebook, your website and the phone, in English or Arabic. It recommends the right product, takes the order and follows up until the customer buys.

Official WhatsApp partner · English and Arabic · Set up in 5 minutes

  • Replies in English or Arabic, matching each customer
  • WhatsApp, Instagram, Facebook, website chat and phone calls
  • Recommends products and takes orders in the chat
  • Sends a payment link in the chat
  • Hands tricky conversations to your team with the full history

What is an AI sales agent?

An AI sales agent is software that talks to customers and sells to them automatically. Nodi's AI sales agent answers messages and calls in English or Arabic on WhatsApp, Instagram, Facebook, your website and the phone. It uses your own products, prices and policies to recommend what to buy, takes the order, and follows up with customers who haven't decided yet. On WhatsApp it works as an AI chatbot on your own business number.

Partner of WhatsApp · Partner of Meta

Every unanswered message is a lost sale

Customers in the UAE shop on their phones, at all hours, and they message more than one seller at a time. The business that answers first, with the right product and a clear price, usually gets the order. A small team can't be online all day and all night. Nodi can.

  • Answers in seconds, day and night
  • Replies in English or Arabic
  • Recommends the right product from your catalog, with photos and prices
  • Takes the order in the chat

From "hi" to "order confirmed", and back again

  1. Step 1

    Answers instantly

    Replies to messages and calls in seconds, in English or Arabic, and to comments on your posts and ads (Growth and up).

  2. Step 2

    Understands what they want

    Asks the right questions: size, colour, budget, delivery location.

  3. Step 3

    Recommends and upsells

    Suggests the right product from your catalog, shares photos and prices, and offers matching items. Customers can send a photo and Nodi finds the product. (Photo search: Commerce Scale)

  4. Step 4

    Closes the sale

    Takes the order in the chat and sends a payment link.

  5. Step 5

    Follows up

    Automated follow-ups for customers who went quiet, abandoned cart and wishlist reminders, and COD confirmation before you ship.

  6. Step 6

    Brings them back

    Reorder and win-back messages turn one-time buyers into regulars. (Commerce Scale)

A shopping assistant in every chat

Nodi works from the same products and stock as your online store and POS. See how it fits Nodi for Ecommerce.

See the online store builder →
  • Recommends products, compares options and answers sizing and delivery questions
  • Takes the order and updates the same stock as your website and POS
  • Confirms cash-on-delivery orders and flags spam and fake orders (Growth and Scale)
  • Recovers abandoned carts and wishlists on WhatsApp and SMS (Growth and Scale)
  • Reorder and win-back messages, with customer lifetime value reports (Scale)

A WhatsApp chatbot that actually sells

The WhatsApp Business app can send an away message or a greeting. That's the same text for everyone. Older chatbots make customers press 1, 2 or 3 through menus. Nodi reads what the customer actually asked and answers it, on your existing business number.

WhatsApp Business app vs API →
  • Auto reply: the same away message or greeting for everyone
  • Menu bot: customers press 1, 2 or 3 through fixed menus
  • Nodi AI chatbot: understands free-text questions in English and Arabic
  • Shares products and prices from your catalog, takes the order and answers "where is my order?"
  • Knows when to call a person

An employee who never logs off

Your AI employee answers every customer, on every channel, day and night. It doesn't need shifts, breaks or weekends off, weeks of training, or a desk, a visa or a phone. Nodi doesn't replace your team. It handles the repetitive conversations so your people can focus on the customers who need them.

  • Answers every customer, on every channel, day and night
  • Knows your whole catalog and price list
  • Speaks English and Arabic
  • Never forgets a follow-up
  • Hands tricky conversations to your team with the full history
  • No weeks of training: set up in about 5 minutes

One AI sales agent, every channel

The same AI, with the same knowledge, in one inbox your team can see. Official WhatsApp partner, so you keep your number and stay within WhatsApp's rules.

  • WhatsApp
  • Instagram DMs, and comments (Growth and up)
  • Facebook Messenger, and comments (Growth and up)
  • Website chat
  • Phone calls (incoming and outgoing)

Safe, official and in your control

Nodi is an official WhatsApp partner. You decide what the AI talks about and when it hands a conversation to a person, and your team can see and take over any chat.

  • Official WhatsApp partner: no unofficial tools that risk your number being banned
  • Answers only from your business information, and you can block topics
  • Messages to customers who haven't written to you use Meta-approved templates, and only go to people who opted in
  • WhatsApp message fees at Meta's own rates for your customers' country, prepaid from your balance: no surprise bills
  • Alerts by WhatsApp, app notification or email when a person is needed

Running a service business?

For clinics, agencies, real estate and other service businesses, Nodi answers enquiries, qualifies leads and books meetings. See the AI agent for service businesses.

AI agent for service businesses →
  • Answers enquiries from ads, posts, WhatsApp, portals and your website
  • Qualifies each lead and scores how serious they are (Growth and Scale)
  • Books meetings, consultations and viewings

AI sales agent vs a chatbot vs a new hire

Basic chatbotNew sales hireNodi AI sales agent
Available 24/7YesNoYes
Understands free-text questionsRarelyYesYes
English and ArabicFixed textDepends on the personYes
Knows your full catalog and pricesNoAfter trainingFrom day one
Recommends and upsellsNoYesYes
Takes ordersBasicYesYes
Follows up every customerNoWhen rememberedAutomatically
Handles many chats at onceYesNoYes
Setup timeDaysWeeks to hire and trainAbout 5 minutes

Hire your AI employee from AED 59 (≈ $16) / ৳1,999 a month

  • Nodi Commerce

    For shops and online sellers

    from AED 59 (≈ $16) / ৳1,999 / month

    Try the full Scale plan for 30 days for AED 3 (≈ $1) / ৳99

Try the full Scale plan for 30 days for AED 3 (≈ $1) / ৳99. The trial includes 100 AI replies.

AI replies included: 1,000 to 10,000 a month on Commerce plans. Extra replies about AED 15 (≈ $4) / ৳500 per 1,000.

WhatsApp message fees are charged at Meta's rates for your customers' country.

See ecommerce plans

AI sales agent and WhatsApp chatbot questions

What is the best AI sales agent for an online store in the UAE?

Look for one that works on the channels your customers use (WhatsApp and Instagram above all), speaks English and Arabic, knows your catalog, and can take orders, not just answer questions. Nodi does all of these.

What is the best WhatsApp chatbot for a business in the UAE?

Choose one that is an official WhatsApp partner (so your number stays safe), understands English and Arabic, answers from your own information, and can actually take orders. Nodi does all four.

What is an AI employee?

It's a way of describing AI that does a full job rather than one task. Nodi works like a sales and front-desk employee: it answers customers, recommends products, closes sales and follows up, around the clock. Read more about what an AI agent is.

Can I keep my current WhatsApp number?

Yes.

Does it reply in Arabic?

Yes. It replies in English or Arabic, matching each customer.

Is a WhatsApp chatbot allowed?

Yes, when it runs on the official WhatsApp Business Platform, as Nodi does. Unofficial bots that automate the regular WhatsApp app can get numbers banned. Read about the WhatsApp Business app vs API.

Will it replace my sales team?

No. It handles the repetitive conversations and follow-ups, and hands the customers who need a person to your team.

Can it make and answer phone calls?

Yes. Call minutes are paid from your top-up balance.

How is it different from WhatsApp's own business tools?

Nodi connects to your store, stock and POS, so it can take real orders, confirm cash-on-delivery, follow up and report on sales, across WhatsApp, Instagram, Facebook, your website and the phone.

How long does setup take?

About 5 minutes to connect your channels and add your business information.

Your next customer is messaging now.

Let Nodi answer, sell and follow up, starting today.