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Nodi AI, developed by Zorg IT, has won the Merit Award in the Organization – Business Services category at the Bangladesh ICT & Innovation Awards 2026. It was one of 44 innovations honoured from 355 project submissions across Bangladesh.

Dhaka, October 28, 2026. We are proud to announce that Nodi AI has received the Merit Award at the Bangladesh ICT & Innovation Awards 2026. The awards were organised by the Bangladesh ICT & Innovation Network (BIN), with the Ministry of Science and Technology as Strategic Partner. The ceremony took place on October 3, 2026, at BRAC University in Dhaka.

About the Bangladesh ICT & Innovation Awards 2026

The awards recognise innovative ICT projects from across the country. This year’s competition received 355 submissions. A 40-member jury evaluated the entries, and 118 projects were shortlisted for the final round. In the end, 44 innovations were honoured.

Nodi AI was recognised in the Organization – Business Services category. The certificate, signed by BIN Chairman Syed Almas Kabir, recognises “remarkable ingenuity, pioneering vision, and transformative impact.”

Why We Built Nodi AI

We built Nodi AI to solve a simple problem: businesses lose customers when they reply late.

In Bangladesh, a large share of sales starts in a chat window. A customer messages a Facebook page, an Instagram account, or a WhatsApp number to ask about price, size, availability, or delivery. If nobody answers quickly, that customer often buys from someone else. Small teams cannot answer every message, especially at night, on weekends, or during a sale.

Nodi AI closes that gap. It replies to customers in seconds, answers common questions, recommends products, and helps move the customer toward an order.

What Nodi AI Does

Nodi AI helps e-commerce and service businesses:

• Answer customers instantly on WhatsApp, Facebook Messenger, and Instagram.

• Manage leads by keeping customer conversations and inquiries organised in one place.

• Recommend products based on what the customer is asking about.

• Assist with order confirmation, so a conversation can turn into an order.

• Follow up automatically with customers who have not completed a purchase.

• Hand over to a human agent when a conversation needs a person.

Nodi AI is part of Nodi Commerce, an all-in-one commerce platform from Zorg IT. Nodi Commerce brings together an online store builder, point of sale (POS), inventory management, order and delivery management, customer management (CRM), analytics, and AI-powered conversational commerce. A business can run its website, its shop or showroom, and its Facebook, Instagram, and WhatsApp conversations from one dashboard instead of five separate tools.

Who Nodi AI Is For

• F-commerce sellers who sell through Facebook and Instagram and want to answer messages faster.

• E-commerce businesses that need a store, orders, inventory, and customer chat in one system.

• Retail shops and showrooms that need POS and inventory and want to start selling online.

• Service businesses that receive many customer inquiries and want to reply and follow up faster.

What This Recognition Means

This award belongs to the whole team that built Nodi AI and to the customers who trusted us early. Our goal has not changed: to build AI that helps businesses talk to their customers better and turn those conversations into sales.

What’s Next

Nodi AI is eligible to be nominated for the APICTA Awards 2026, the Asia-Pacific regional competition. We will share an update as soon as the nomination is confirmed.

Thank You

Thank you to the Bangladesh ICT & Innovation Network and the Ministry of Science and Technology for this recognition and for supporting Bangladesh’s tech community. Thank you to our team for the hard work. And thank you to our customers, who gave us their trust at the very start.

This is only the beginning. We will keep building AI that helps businesses talk to their customers better.

Ready to turn conversations into orders? Explore Nodi Commerce at usenodi.com.

Frequently Asked Questions

What award did Nodi AI win?
Nodi AI won the Merit Award in the Organization – Business Services category at the Bangladesh ICT & Innovation Awards 2026.

When and where was the award given?
The ceremony was held on October 3, 2026, at BRAC University in Dhaka.

How many projects competed?
There were 355 submissions. A 40-member jury evaluated them, 118 were shortlisted for the final round, and 44 innovations were honoured.

Who develops Nodi AI?
Nodi AI is developed by Zorg IT, a creative web agency based in Dhaka.

What is Nodi AI?
Nodi AI is an AI assistant that replies to customers on WhatsApp, Facebook Messenger, and Instagram, manages leads, recommends products, and helps turn conversations into orders.

What is the difference between Nodi AI and Nodi Commerce?
Nodi AI is the conversational AI that handles customer messages. Nodi Commerce is the full platform that also includes the online store, POS, inventory, orders, CRM, and analytics.

Which businesses can use Nodi AI?
E-commerce businesses, F-commerce sellers on Facebook and Instagram, retail shops and showrooms, and service businesses that want to reply to customers faster.